Promoting the safe and secure repair of electronic devices
Consumers already have a “right to repair.” They are free to choose a repairer. We believe in communicating the importance of a repair done right. Trained repairers who know how to properly use genuine parts can best achieve a safe and secure repair through the use of industry standards approved by manufacturers.
Scroll down to explore our priority issues.
Most electronic devices are complex products, requiring a highly skilled and trained professional with proper disassembly experience. Improper handling of higher risk components or alterations can threaten consumer safety. That’s why manufacturers invest time and resources into safety protocols for repair.
In an era of sophisticated cyberattacks, we should not enact laws that will weaken the cybersecurity of our electronic devices. Consumers, businesses, schools, hospitals, banks, and industrial manufacturers need reasonable assurance that those they trust to repair their devices will do so safely, securely, and correctly.
Manufacturers continue to provide consumers with updated devices while simultaneously reducing the overall amount of e-waste generated – all under the existing product repair environment. Legislative proposals pushing the idea that manufacturers are increasing e-waste are inaccurate. E-waste generation in the U.S. peaked in 2015 and is in a period of extended decline. Repair done right reduces waste by extending device functionality.
Dispel the myths and get the facts about repair mandate legislation.